Frequently Asked Questions

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You can win a free ticket for a full-stay at CampUK, by participating at the Question of Deen show on Ahlul Bayt TV during the holy month of Ramadan.

Please note the terms&conditions of the won tickets:

  • Each participating person can only win 1 ticket for CampUK 2017.
  • Ticket won is non-transferable and for the person who has won only.
  • Ticket won is not allowed to be sold.
  • If anyone under the age of 10 wins a ticket, they’ll need to be accompanied by a paying adult (parent or guardian).
  • If the person who has won a ticket is sharing a family room, correct price to pay  for that room will be given to you by CampUK team.
  • If you are unable to attend, please inform the CampUK team by Monday 31st July.

We will need to know in advance of any medical complaints or illnesses and treatments required during their stay on the registration form. Any medication must be handed to reception upon arrival with details of dosage, administration and storage requirements. Staff are also on hand with first aid qualifications and pre-established links with local doctors, dentists and hospitals in case of emergency. Full records of treatment will be documented and parents/guardians will always be alerted in a real emergency.

Yes. Please let us know what medical requirements you have in the registration form. We will do our best to cater for your needs and if we cannot we will inform you as soon as we can.

Breakfast will consist of a choice of cereals or cooked breakfast with cheese, sausages, toast and scrambled eggs, with a choice of tea, coffee or juices. Lunch could be fish fingers, new potatoes and peas or salad bar, with apple pie and ice cream. Dinner can have soup, roast chicken, roast potatoes and mixed vegetables, with rice pudding.

Three meals will be served daily and the menu changes every day. We will offer a variety of cooked meals to please various tastes. Our meals are generally very health and of course halal.

Yes we do. You should download our rules and regulations and read them for your records and information.

The day starts at 8am with wakeup and breakfast, and ends at 11pm with lights out. All campers will be woken for Fajr prayer. The camp programme can be viewed on the programme page.

No previous experience is necessary. All staff are fully trained to instruct children and adults from all levels of capability to ensure enjoyment for everyone.

Most activities can be run in wet weather, however, if weather is extreme and activities cannot be run the Centre Manager will implement the centre’s wet weather plan.

Many activities are available, almost 60 in fact, please see our activities page.

Activities to promote education in Islam, good moral behaviour, responsible citizens in society, leadership and public speaking. There will also be daily congregational prayers, two keynote lectures, workshops led by various scholars and speakers, group discussions, participation in team-building exercises and of course lots of sports and physical activities. Please see our programme and speakers pages.

Our camp experience is designed to involve all ages in different activities and to encourage campers to meet new friends, backgrounds and communities. For this reason only families/guardians with child(ren) under the age of 10 can book the family rooms. Campers above the age of 10 will be offered segregated accommodation. There is plenty of opportunities to meet up with family members and friends during the camp.

You can download our kit list. Traveling light is recommended.

All campers will have a bed for themselves (each bed is a single size). All family rooms (except the 2-beds room) and dorms have bunk beds. There are no double bed on site. Bedding will be provided but campers can bring their own bed sheets, pillow and coverings.

Most of the accommodation blocks offer en-suite facilities.

We allow this in general if your age ranges are similar. We will be assigning the dorms based on many factors and there is no guarantee that you will be able to stay with your friends. Nonetheless, we encourage meeting new friends all the time. In fact, many close friendships develop as a result of the camp experience.

Condover Hall can accommodate up to 500 people and this will be the size of our camp.

Strictly not.

Your children will be supervised at all times. They are not permitted to go off the site unless accompanied by a member of staff. A member of JCA staff is on call 24 hours a day. In the evenings Senior Staff are on duty until 11pm and Porters patrol the grounds throughout the night from 11pm to 7am. Centre doors are secured in the evening and security barriers guard the entrance to the site. All staff members are required to wear a uniform and name badges with a photograph, any visitors to the site are also required to sign in and wear visitor badges.

Safety is a top priority for our camp and JCA who are the venue hosts and activity providers. Their centre complies with Health and Safety requirements and has Public Liability Insurance. Their Safety Management System has been externally inspected and verified and each member of staff is trained to the standards depicted. Their instructors carry a First-Aid Kit on all activity sessions and hold the Health and Safety Executive Appointed Person Award. Daily safety and equipment checks are conducted and recorded. They have carried out thorough Risk Assessments for all activities. All staff have cleared a CRB check. A fire drill will be given at the start of camp.

Yes. Besides emergency situations we recommend limited phone interaction with parents.

Yes, there is a wireless access point available for select users and will not be available to all participants at all times.

Mobile phone reception is limited at the facility with most phone networks.

Yes, there is a landline available for use when necessary.

Yes money is needed for merchandise, special events, laundry machines, vending machine and snacks.

There are many opportunities for volunteer work at our camp. We operate two levels of volunteering; one is the staff level where you are involved in a daily schedule of operations management and the other is the general level where you will assist with activities and supervision but have less duties. You will be asked for you desired commitment level when we begin contacting volunteers. Training will be provided to all volunteers.

*Please note volunteering roles for 2016 is now full.

That is very welcome and your generous support will ensure our success and progress. Any help is most appreciated especially since our goal is to provide opportunities and good support for campers who may miss out if prices rise too high.

Please be sure you or the person you are registering can attend the camp when you are making the booking.

 

Ticket transfer

  • Ticket bought can be transferred to someone else of the same age range.
  • If the ticket is transferred to someone of an older age range or is changed to full-stay, correct amount of the camper attending needs to be paid to CampUK.
  • If you are transferring the ticket to someone else, you will need to inform us as well as register the new guest details.

Ticket cancellation

  • Cancellation will result in 20% fee of the value of the ticket if cancelled by 13th July 2017 (a month before the start of Camp).
  • Any cancellation from 14th July 2017 and onwards will result in 30% fee of the value of the ticket. All tickets bought from 14th July 2017 and onwards will be subject to 30% fee if a refund is requested.
  • Please note the 20% or 30% fee deducted is from the ticket price as advertised on our website. This does not include any other fee incurred to you.

Due to our subsidised nominal rates, we are unable to provide group discounts.

We offer a coach service for guests from London (at no charge for the first day of camp and the last day of camp). Car is the most convenient alternative for other locations (parking is available). Shrewsbury Train Station serves national rail and a taxi rank operates outside. Raven Meadows Bus Station in Shrewsbury is served by National Express coaches from London and Birmingham amongst other locations.

Please check our site for details on the fees including the Early Bird discount (ending 9th July 2016) and the Family tickets. The price includes accommodation, meals, all activities, workshops and insurance.

Full info about tickets can be found on the main page on our website.

Point of departure for the coach as well as timings will be announced soon.

Texting and communication between campers during camp is strictly prohibited. Mobile phones are allowed but strongly discouraged and cannot be used during lecture, workshop and prayer sessions.  Texting, or using any social networking sites such as facebook or twitter and communication between brothers and sisters at camp is strictly prohibited. Anyone caught socializing electronically will be sent home without a refund and at campers’ expense.

All participants are required to observe modest dress codes while at the camp. Brothers must not wear sleeveless tank tops nor shorts during prayer and when in the presence of the opposite gender. Long trousers and shirts must be worn in prayer. Sisters should cover themselves with loose clothing and dress appropriately so as not to appear indecent in common areas where males are present. Proper Hijab is compulsory in non-segregated areas. We recommend long clothing especially during prayers.

Registration will close on 12 August 2016 but we expect most tickets to have sold out before that, so please book early to ensure you don’t miss out. Once sold out we cannot accommodate any more guests under any circumstances. We do not allow for deposits or reservations, but we do operate a waiting list in case a space becomes free due to cancellation.

Early bird has been extended to Saturday 9th July 2016.

  • Via Eventbrite page, this will allow you to register and make a payment.
  • Via email registration: please email info@campuk.org and we’ll send you a registration form to complete and bank details for transfer.

Soon after you register you will receive an email confirmation which acts as your ticket. Please make sure that you check your spam folder also and that you add our site, mailchimp.com and paypal.com to your safe list.

Check in is at 12:00 p.m on Saturday 13 August 2013. Check out is at 09:30 a.m on Saturday 20 August 2016. Those travelling on the London coaches need to be at their meeting point by 08:00 a.m. Those arriving directly to the camp by car need to check in and out at the times above, no earlier and no later respectively.

For half-stay, campers departing on 16th August need to check out by 5pm and those arriving on 17th August can check in at 8am.

Yes. The ladies accommodation halls are completely separate from the men’s and the activities groups are either girls only or boys only. The indoor sports hall and the indoor swimming pool are covered and manned by appropriate female staff allowing privacy to play sports without hijab. Men and women will not use sports areas together at any one time. In areas where both genders get together such as dining and prayers, both genders must practice modesty and dress modestly within Islamic prescriptions of Hijab.

CampUK caters for all age groups including children, teenagers, adults, families and the elderly. However, the only restriction is that children under 12 years old must be accompanied by an adult who is a parent/guardian. Groups will be divided by age for maximum enjoyment. Not all activities may be available or suitable for all age groups and all activities are led by a supervisor.